Need Help or Support?

If you are worried about a child, call Oranga Tamariki – Ministry for Children on 0508 FAMILY / 0508 326 459.

ORANGA TAMARIKI is the Ministry dedicated to supporting any child in Aotearoa New Zealand whose wellbeing is at significant risk of harm now, or in the future.

Phone: 0508 326 459.

Website: https://www.orangatamariki.govt.nz/ 

If you, or someone you know, may be thinking about suicide, call the Suicide Crisis Helpline for support.

TAUTOKO is a free, nationwide suicide helpline operated by trained and experienced social practitioners. It is available 24 hours a day, 7 days a week.

Phone: 0508 828 865

Website: www.lifeline.org.nz 

Rape Prevention Education – Whakatu Mauri

Rape Prevention Education (RPE) is a non-profit organisation working to eliminate sexual violence and abuse. RPE supports survivors of sexual violence and abuse, their whanau/friends, and professionals supporting them through a telephone crisis information and referral line and informative website.

Phone: 0800 88 33 00

Website: Rape Crisis – TOAH-NNEST

Email: admin@toah-nnest.org.nz

Victim Support

Victim Support is a nationwide, 24/7 community support organisation providing practical and emotional support to adults and families affected by crime, trauma or bereaved by suicide. They provide support, guidance, and help to navigate the justice system. Support is tailored to meet the needs of the person affected, is independent, confidential and free.

Their highly trained volunteer support workers will support when and where needed.

Phone: 0800 842 846 (0800 VICTIM)

Website:  www.victimsupport.org.nz

Email: contactservice@victimsupport.org.nz

Skylight Trust

Skylight is a national non-profit trust that enables children, young people, their families / Whanau through times of trauma, loss and grief.

Skylight’s services include:

• Free introductory information for the public and service providers
• National programme delivery
• National Network of Counselling Services
• A 0800-telephone line and a Publications House.

Phone: 0800 299 100 or +64 4 939 6767

Website:  www.skylight.org.nz

Email: Info@skylight.org.nz

Tautoko Tane – Male Survivors Aotearoa New Zealand

Male Survivors Aotearoa New Zealand enables all male survivors of sexual abuse to have access to a sustainable national network of appropriate high quality support services.

Website: Tautoko Tāne Male Survivors Aotearoa (tautokotane.nz)

Safe to talk (Freephone): 0800 044 334

Text: 4334

Netsafe

Netsafe is an independent, non-profit New Zealand organisation focused on online safety. They help people stay safe online by providing online safety education, advice and support.

Netsafe was appointed as the approved agency to receive, assess, and investigate complaints of harm caused by digital communications under the Harmful Digital Communications Act in 2015.

Their free service is available to all New Zealand internet users experiencing online harassment; offering help and advice to resolve complaints.

Phone:  0508 NETSAFE (0508 638 723)

Text: ‘netsafe’ to 4282

Talk to Koa the chabot: Netsafe New Zealand’s online safety organisation | Netsafe

Sumbit an online harm report: Submit a request – Netsafe
Website: https: Netsafe New Zealand’s online safety organisation | Netsafe

Email: help@netsafe.org.nz

NCIWR – Women’s Refuge

Services including a 24hr crisis-line, information and safe housing for women, young people and children experiencing abuse.

Phone: 0800 REFUGE or 0800 733 843

Website: www.womensrefuge.org.nz

SAFE Network

SAFE is a charitable trust providing specialist services for concerning and harmful sexual behaviour towards or involving children and minors. They provide therapeutic, prevention and education services throughout the upper North Island primarily in Auckland, Hamilton, Rotorua, and Whangarei.

The SAFE team comprises of clinical psychologists, social workers, psychotherapists, and family therapists working together to create positive outcomes for the person in-service, their family and friends, and the wider community.

Phone: 09 377 9898

Website: www.safenetwork.org.nz

Email: info@safenetwork.org.nz

Shakti Ethnic Women’s Refuge

Shakti offers culturally appropriate refuge/shelter for ethnic women of Asian, African, and Middle eastern backgrounds experiencing violence and abuse. Services include safe and confidential accommodation, counselling, social work support, legal support, health referral and ACC advocacy, and life skills programmes.

Phone: 0800 SHAKTI or 0800 742 584

Website: www.shaktiinternational.org

Youthline

Best known for its 24 hour helpline, Youthline provides a wide range of counselling services including information and referrals; training and seminars; youth worker services; and research and advocacy.

24/7 helpline:  0800 37 66 33

Free text: 432

Webchat: Youth Counselling

Website: www.youthline.co.nz